How to get help from us

If you cannot understand a letter or a form, need an interpreter for an appointment, or cannot afford food, energy or transport, we may be able to help.

Our support is free.


What we can do

Help with the cost of living

We provide grants towards energy costs, household expenses and essential transport to anyone facing poverty or financial hardship.

Help with language and paperwork

For migrants and refugees shut out by language barriers or by financial hardship, we translate documents and interpret at appointments. We help you understand letters, complete forms, and reach healthcare and the other services you are entitled to, and we provide grants for food.

Where you need legal or immigration advice, we will help you find a regulated adviser.


At the hospital

An appointment you cannot explain yourself at is a diagnosis half-made.

If the fare is the reason you cannot get there, tell us that too.

You are entitled to be understood.


How to ask

Call +44 20 8935 5651

Email info@ipfworldwide.org

Or fill in the form below.

If you would prefer to speak in another language, tell us which one and we will arrange it.

Ask for help

We will reply within 5 working days. Everything you tell us stays confidential.

What do you need help with? (tick all that apply)

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