Privacy notice
Who we are
IPFWORLDWIDE LIMITED (IPFWorldwide) is a registered charity (no. 1214070) and company (no. 09823386). We are the controller of the personal information described here.
Contact us about your data: info@ipfworldwide.org, 020 8935 5651, or Broadway Chambers, 1 Cranbrook Road, Ilford IG1 4DU.
What we collect and why
| Who you are | What we collect | Why | Our lawful basis |
|---|---|---|---|
| Someone we support | Name, contact details, household and income details, documents you share with us | To give advice, translation, help with forms and grants | Legitimate interests, or consent where we ask for it |
| Someone we support (sensitive information) | Health, disability, ethnic origin or other details you choose to share | To understand your needs and keep you safe | Your explicit consent; safeguarding where someone is at risk |
| Grant applicant | Evidence of income, benefits or hardship; bank details | To assess and pay grants, and prevent fraud | Legitimate interests; legal obligation |
| Donor | Name, contact and payment details, Gift Aid declaration | To process donations and claim Gift Aid | Contract; legal obligation (HMRC) |
| Lottery player | Details you give when you sign up | To run the Help Reduce Poverty Lottery | Contract |
| Volunteer, trustee or job applicant | Contact details, references, DBS check results where needed | Safer recruitment and managing our team | Legitimate interests; legal obligation |
| Website visitor or enquirer | Messages you send us; cookie data (see our cookie policy) | To reply to you and run the website | Legitimate interests; consent for non-essential cookies |
We never sell your information. We only send you news or fundraising appeals if you have agreed to receive them. You can opt out at any time.
Who we share it with
Only when needed, and only what is needed:
- Partner organisations and Redbridge Council, when we refer you for support, with your agreement
- Woods Valldata Ltd, which runs our lottery for us and has its own privacy notice
- Service providers who host our website, email, records and payments, under contract and on our instructions
- HMRC, for Gift Aid
- Police, social services or other authorities, if the law requires it or someone is at risk of harm
If we ever transfer information outside the UK, we make sure it is properly protected as UK law requires.
How long we keep it
| Information | How long |
|---|---|
| Records of people we support | [6] years after our last contact |
| Grant records | [6] years after the grant is paid |
| Donation and Gift Aid records | 6 years after the end of the financial year |
| Safeguarding records | [period set by the board] |
| Unsuccessful job and volunteer applications | [6] months |
| Website enquiries | [2] years |
We then delete or securely destroy it.
Your rights
You have the right to:
- Ask for a copy of your information
- Ask us to correct it
- Ask us to delete it
- Object to, or ask us to limit, how we use it
- Withdraw your consent at any time
- Ask us to transfer your information to another organisation
To use any of these rights, contact us. We will reply within one month. There is usually no charge.
Complaints
If you are unhappy with how we handle your information, please contact us first so we can try to put it right. You can also complain to the Information Commissioner’s Office or call 0303 123 1113.
Changes to this notice
We may update this notice. The latest version will always be on this page.
Last updated: 5 October 3, 2026.